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Create Yours

Questions, answered

The details behind your puzzle.

Everything you need to choose a photo, create your puzzle, and know what happens next.

What is Puzzles Puzzles Puzzles?

We turn your favorite photos and memories into personalized jigsaw puzzles. Frame your photo, preview the finished layout, keep your original image, or create an optional artistic AI version.

Where do you ship and sell?

Our service and checkout are U.S. only. See Shipping & Delivery for address guidance, including military destinations.

Which puzzle sizes and options are available?

  • 252 pieces: 13.5 × 10.59 in — $39.99
  • 520 pieces: 20 × 15.98 in — $49.99
  • 1,014 pieces: 28.5 × 19.02 in — $64.99

Shipping and tax are separate. Each puzzle is made to order from your approved design.

What photos work best?

Choose a clear, well-lit, high-resolution photo. Our editor checks effective resolution after cropping or zooming. Fill covers the frame; Fit keeps your whole photo against your chosen background. Avoid heavy compression, extreme blur, or excessive zoom.

What can I do with AI?

Choose anime, watercolor, storybook, vintage, or choose No theme and describe your own change. Single-photo and whole-collage AI versions can print at all three sizes—252, 520, and 1,014 pieces—when they pass our quality check. We automatically prepare these versions for printing, including enlargement when needed. Enlargement and generative edits may change small details, so review each result before printing. Individual-photo edits are checked in the final collage. Results that do not qualify remain preview only.

Only upload content you own or have permission to use. Illegal, infringing, defamatory, or privacy-violating content is prohibited; we may decline an order containing it.

What happens to an AI-styled photo?

Requesting an AI version sends your selected photo and direction to our AI provider. Artwork remains private in our storage and is displayed through short-lived links after account checks. See our Privacy Policy for provider and retention details.

Who owns my photos?

You do. Uploading gives us only the limited permission needed to process, store, preview, manufacture, deliver, and support your requested puzzle. We do not use your photos in marketing without separate, explicit permission.

How will I follow my order?

Visit My Orders to follow your puzzle through Preparing, Shipped, and Complete, with tracking when available.

How long do production and delivery take?

Allow approximately 3 business days for production and 4–8 business days for transit: an estimated 7–11 business days overall. Military delivery can take longer. See Shipping & Delivery for details.

What if a piece is missing or my puzzle arrives damaged?

Contact us within 30 days of delivery with your order details and clear photos. Once verified, we will arrange an appropriate free reprint, replacement, or refund under our quality guarantee.

Can I edit or cancel an order?

Contact us promptly. Changes are not guaranteed, and custom orders cannot be canceled after manufacturing begins. Eligible orders are sent to our print partner automatically after payment, so contact us as soon as possible if you need a change.

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